Author: Joel Eskelsen

Business Texting Updates for VentureTel.app

Business Texting Updates for VentureTel.app | August 2020

We're excited for the updates this month for texting services for business, the biggest update to VentureTel's business phone service is the initial beta launch of the mobile app that gives end users access to business texting while on the go in addition to basic management features for end users, like call forwarding, find me settings, and access to visual voicemail for your VoIP account. You can download the VentureTel SMS app for iOS in the App Store and for Android in the Play Store. In addition to the release of the mobile app for business texting, several improvements and bug fixes have been made to VentureTel.app New Features and Enhancements The "Favorites" tab in the conversations list has been...
VentureTel.app

July 2020 VentureTel.app updates

Summer is nearly over :( but our dev team has still been working away on improving the VentureTel.app :) and incorporating your suggestions to make our business text messaging and phone user app better.  In addition to several minor improvements and bug fixes, this month's release includes adding faxing capabilities to the app and access to the main voicemail box for users.   Below is a listing of updates in the July release of the VentureTel.app.  As always we look forward to your feedback and suggestions. Added Faxing Functions - users can now send/receive faxes within the VentureTel.app interface.  Users can send/receive from the main fax box as well as their own fax box (if one is assigned). Added user...
VentureTel Dashboard

June 2020 VentureTel.app updates

Another month has passed, we're half way through 2020 and we've continued to improve on the VentureTel.app - This month mostly contains minor improvements and bug fixes, but we have added an admin feature in the app, where an account admin can see basic account statistics and manage phone number settings.  We've improved automations, made some improvements to alerts for voicemail and sms messages, improved the login process and time out settings, and made several small improvements to SMS services and conversations views.  Below is a listing of improvements and bug fixes in June; as always we look forward to your feedback and suggestions to continue to improve the way you communicate via text and voice with your customers,...
BETA Release of ‘Automations’

May 2020 Updates – BETA release of ‘Automations’

We're quite excited about this month's updates to VentureTel.app, with a number of improvements and features.  Of the new features we're most excited about what we call 'Automations'.  Automations are a set of rules that can be created to automate SMS messaging.  This is the beta release with two features currently and we'd love your feedback and suggestions for improvements or other automations that you can think of.  More details on automations below in the release notes and on support site.  Here's the full list of new features in our May 2020 release. Automations (beta) Missed Call - When you miss a call from a potential client or patient they just skip ahead to your competitor.  With the missed call...
VentureTel SMS

April 2020 VentureTel.app updates

We continue to make improvements to VentureTel.app, one little feature at a time.  In addition to several small bug fixes and minor user interface improvements the follow key features have been added. Mass/Bulk Texting - You can now add up to 10 recipients to a new message and each recipient will receive the message as an individual message - not a group message. Currently this is limited to 10 recipients - we want to hear your feedback about how this works and we'll continue to evaluate to determine if greater than 10 recipients is viable. The mass texting tool is not designed for mass marketing and especially not for sending SPAM texts - please note: SPAM texting is grounds for immediate suspension...

We Can Help Keep Your Business Running

With the push for so much work from home and social distancing, we're offering two months free service to new clients through the COVID19 pandemic.  With no obligation to continue after things return to normal (though we think you'll see the value in sticking around).  We can easily get you up and working from home or anywhere you have  internet access.  Reach out to our team by email at info@venturetel.net or call us at 208.735.8999 and let's chat about what you're hoping to do and discuss how we can help.

It’s a different world (COVID-19)

The last weeks and months we've seen things go from concern to all out lock down across the country.  We understand the concerns and hope and pray that things will get back to normal soon. Cloud based VoIP services are ideal for situations like this, allowing the ability for your staff to work remotely while still being able to communicate with teammates and customers with out interruption.  For those businesses that might be struggling and haven't made the move to cloud VoIP services for their business, we're ready to help and get things moving for you quickly.  For urgent needs, we can typically have a solution in place to help with remote working needs the same day.  So if you know a business with these needs,...

Feb 2020 VentureTel.App Updates

We've released a new update to VentureTel.app.  With this release the app remains a beta version and we want all the feedback you can get us.  The best way to provide feedback and product improvements is right from within the app.  Click the envelope on the lower left and let us know what you think, what we can do better or if there is something you think we could do to make communications better in your organization. In addition to several bug fixes this month's new features are listed below. Enable Call Forwarding and Fail Over Forwarding for your user account. Turn forwarding on or off.  When on, all calls to your user account will be forwarded to the number you select.  You can enable forwarding...

Announcing Beta Access to VentureTel.app

We're excited to announce the beta availability of VentureTel.app - a web based app for sending and receiving SMS text messages with your business phone numbers, checking your voicemail and reviewing your call history. To start, use your same login credentials used for the VentureTel control panel (control.venturetel.co) at https://venturetel.app.  If you don't have these login details, reach out to your account administrator or start a support ticket with us at support.venturetel.co. Being a beta release of the app, there may be a few bugs or other minor issues, but we expect those to be pretty minimal.  We'd love your feedback and want to know of any issues or improvements you think we could make.  You can...

Debunking Common Misconceptions On Cloud Based VoIP

Voice over IP technology for business phone service has come a long way. As an alternative to regular telephones, VoIP allows the transmission of voice through the internet. This has made it cheaper for businesses to communicate with their branch offices. Also, it has helped businesses to keep in touch with clients at affordable rates. Thanks to advancement in technology, companies now have access to cloud-based VoIP services. Problem is few businesses are adopting the technology. This is because the existing systems are working. To help businesses – small, medium and large – adopt cloud-based VoIP services, we will be debunking the misconceptions surrounding this technology. Myth #1. Not secure Unlike traditional...

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