Author: Joel Eskelsen

Avoid Frustrating VoIP Problems With These Remedies

Did you know that your firewall may actually be a hindrance to clear, quality voice calls? You need both to run a business today. Without a firewall, you can’t protect your network, data and apps. Without high-caliber cloud or hosted VoIP service, you can’t communicate with colleagues and customers. When you think about it, it’s a bit like a dog chasing his tail. One of the primary reasons you have a firewall is to make sure calls get through safely and securely. Now it turns out that it can be the cause of calls that end up with one-way audio or are dropped altogether. VoIP technology for cloud and hosted services use SIP, or Session Initiated Protocol, to provide reliable, high-quality communications. To make...

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How to Manually Configure a Polycom IP Phone with RingMe.io

Locate the IP address of the phone. This can be done on the phone by the following: Press the Menu button, go to Status, press check button, go to Network, press check button, go to TCP/IP Parameters. press the check button, and the IP should appear along with other info. Open a web browser and type the IP address of the phone in the address bar. The default username/password is admin/456. After logging in, hover over Settings and select Lines. Expand Identification, Outbound Proxy, and Server 1 Under Identification enter the Display Name, Address, Authentication User ID, Authentication Password, and Label.  You should use your Device Username and Password. Under Outbound Proxy enter your SIP Server Address...

How to manually configure a Cisco SPA IP Phone with RingMe.io

Find the IP address of your phone. To do so press the button that looks like a sheet of paper then "9" (on the dial pad). Open a web browser and type the IP address in the address bar. You will need to be logged in as administrator to make these changes. Click on Admin Login in the top right corner. Switch to "advanced" mode in the same location. To be able to make calls set up the SIP/Proxy info. Go to "Ext 1" section. Navigate to the "Proxy and Registration" section and fill the inputs with your servers information (keep in mind that, for a weird reason, "Proxy" is actually the SIP server and the "Alternate Proxy" is the backup SIP server; for our system you do not have to enter the "Alternate Proxy)....

How to create a new phone in RingMe.io Control Panel

To add a new IP Phone or other SIP phone (i.e. softphone) to your RingMe.io account, login as an administrative user to the RingMe.io Control Panel.  From the menu on the left select Devices. To add a new device click the link "+ New Device" right below the Device List title. The minimum requirements to setup a new device are to complete the Basic Info tab and SIP Settings tab.  The MAC address and Phone Model information are important only if you are using RingMe.io's automated provisioner for provisioning your phone. The SIP settings are the username and password information, that will be required to connect your device to your RingMe.io service.  It is important that these details be as complicated as possible....

Manually Configuring Grandstream GXV3275 Phone with RingMe.io

To log into the web interface of your phone, do the following. Find the IP address of your phone. Open a web browser and type the IP address of the phone into the address bar. Then go to the accounts tab and complete the forum [list list_style="darkGrayDot"]  Account name is a friendly name for your reference.  SIP Server was provided with your new account information at sign up. Contact support@tsicloud.com if you need assistance with this.  SIP User ID can be found on the device page in the RingMe.io portal under the device's SIP settings.  SIP Authentication ID is the same as the SIP User ID.  SIP Authentication Password can be found and reset in the same location as SIP Authentication ID. ...

How to manually configure a Yealink Phone with RingMe.io

Find the IP Address of your phone by pressing the OK button. Open a web browser and input that IP address into the search bar. Default Username/Password is admin/admin After logging in click the accounts tab Account Activate (On), enter Label, Display Name, Register Name, User Name, Password, SIP Server and port, select enabled for outbound proxy, enter Outbound Proxy Server and port, select UDP, enter Backup Outbound Proxy Server and port, select disabled for NAT Traversal, enter *97 for Voice Mail, select enabled for Missed Call log if you wish, as in image. Click Confirm Go to Advanced, enter 60 for the Login Expire(seconds) and a unique port for the Local SIP Port  that is not 5060. Click Confirm ...

Landline Vs. VoIP: Which Option is Better for Small Business Owners?

Although VoIP phones have emerged as the next big craze in the communication world, many mainstream entrepreneurs are still reluctant to adopt this technology. There is no denying the fact that landline phones have been ruling the communication world for too long, but they cannot compete with VoIP technology when it comes to convenience and scalability. A side-by-side comparison between the various aspects of both technologies can help entrepreneurs decide whether it is a wise move to switch from hardwired landline phones to VoIP phones. (more…)

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VoIP Service: The Next Big Craze in the Business World

VoIP (Voice over Internet Protocol) as the name implies, is a technology that allows transmission and reception of voice signals over broadband Internet. Over the past few years, the technology has matured greatly and completely taken over the traditional means of business communication. If you are not familiar with the technology, then here is brief overview of VoIP for you to understand the operation, components and corporate advantages of the technology. What are VoIP Phones? VoIP phones, unlike hardwired landline phones, transmit voice by converting analog signals into digital data packets. This processed and compressed digital data is then sent from a source to destination over the Internet just like a media...

Advantages of Cloud VoIP

If you run a small business you know about the importance of strategies required to overcome competitors. Technology has played a significant role in this and advancements have made things easier and helped in achieving results faster. One such technological advancement aimed at benefitting you is cloud based VOIP phone systems which are much more beneficial than traditional hard line phone systems and more efficient than premise based VoIP systems. [blockquote align="right"]With RingMe.io, we're here to help you setup your cloud based pbx exactly the way you want![/blockquote] The biggest advantage of a hosted VOIP phone system is that it can be installed easily at very low cost. All you have to do is choose the...

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