It’s a different world (COVID-19)

The last weeks and months we’ve seen things go from concern to all out lock down across the country.  We understand the concerns and hope and pray that things will get back to normal soon. Cloud based VoIP services are ideal for situations like this, allowing the ability for your staff to work remotely while still being able to communicate with teammates and customers with out interruption.  For those businesses that might be struggling and haven’t made the move to cloud VoIP services for their business, we’re ready to help and get things moving for you quickly.  For urgent needs, we can typically have a solution in place to help with remote working needs the same day.  So if you know a business with these needs, please send them our way – we’re excited to help and help reduce some of the stress of the craziness in the world today.

For our clients, we want to ensure you that we don’t expect to see any major disruptions in our VoIP services and our team (spread across the US and the world) has been working from home and limiting social interaction over the last several weeks and we expect to be able to continue to provide support and continued services with minimal disruption.

Our infrastructure is fully redundant using multiple data centers across the US and multiple internet carriers.  Those data centers have enacted their emergency plans to provide their uptime guarantees and ensure systems continue to run as expected.  The same goes for our voice and SMS carriers which have multiple points of presence in the US and teams across the US working remotely where possible with limited physical interaction with others.

The best method to contact our team during this crisis is via email at support@venturetel.co or online at https://support.venturetel.co