Business Texting Service

VoIP vs. Traditional Phone Systems: A Head-to-Head Comparison for Your Business

Choosing the right phone system is a critical decision for any business, big or small. It's the backbone of your communication, impacting customer service, team collaboration, and overall efficiency. But with two main options on the table – VoIP (Voice over Internet Protocol) and traditional landline systems – how do you decide which is the best fit for your needs? Let's break down the key differences and weigh the pros and cons of each: Traditional Phone Systems (Landlines): How it Works: Relies on physical copper wires to transmit voice data. Pros: Reliable Call Quality: Typically offers excellent call quality, especially in areas with stable phone lines. Familiar Technology: Many businesses...

Business Texting: The Secret to Customer Happiness, Retention, and Success

Modern businesses can't afford to ignore the undeniable power of business texting. This communication channel offers a direct line to enhanced customer relationships, driving higher satisfaction and long-term loyalty. Business Texting: Why It's Essential for Your Business Phone Service Customers Demand Immediacy: Text messaging delivers the speed customers expect. Solve problems swiftly and eliminate the frustration of email delays and phone tag. Personalized Communication Wins: Texting adds a unique layer of personalization to your business phone service. Build rapport and trust with conversational, direct communication. Convenience is Key: Consumers want solutions on their terms. Enabling texting with...
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Unlock the Power of Voicemail Transcription on VentureTel

If you're always on the go, listening to voicemail messages can be inconvenient or even impossible. That's where VentureTel's voicemail transcription feature comes in, transforming your voicemails into easily readable text. How to Access Your Voicemail Transcriptions There are two main ways to find your voicemail transcripts: VentureTel Web Portal: Log into your VentureTel account. Navigate to the "Voicemail" section. You'll see your voicemail transcripts displayed alongside the corresponding audio messages. Email Notifications: If you've enabled voicemail-to-email notifications, you'll find your voicemail transcripts conveniently included within the email body. Why You'll Love Voicemail Transcription ...
VentureTel Business VoIP Service

VentureTel Business VoIP Service Updates | September 2020 Updates

Time continues to fly and with the end of September brings additional improvements to VentureTel.app and the VentureTel Mobile Apps.  In our most recent update we introduces the VentureTel SMS mobile app, which has been received well by our users and we're working to make improvements from your suggestions.  This month we released a major update to the VentureTel mobile soft phone app that includes push notifications, greatly increasing the reliability of inbound phone calls - currently this update is only available for iOS, but the Android version is expected to be released within the next few weeks. VentureTel.app Updates and Enhancements We now show call history in the SMS conversation window - when viewing...
VentureTel SMS

April 2020 VentureTel.app updates

We continue to make improvements to VentureTel.app, one little feature at a time.  In addition to several small bug fixes and minor user interface improvements the follow key features have been added. Mass/Bulk Texting - You can now add up to 10 recipients to a new message and each recipient will receive the message as an individual message - not a group message. Currently this is limited to 10 recipients - we want to hear your feedback about how this works and we'll continue to evaluate to determine if greater than 10 recipients is viable. The mass texting tool is not designed for mass marketing and especially not for sending SPAM texts - please note: SPAM texting is grounds for immediate suspension...

We Can Help Keep Your Business Running

With the push for so much work from home and social distancing, we're offering two months free service to new clients through the COVID19 pandemic.  With no obligation to continue after things return to normal (though we think you'll see the value in sticking around).  We can easily get you up and working from home or anywhere you have  internet access.  Reach out to our team by email at info@venturetel.net or call us at 208.735.8999 and let's chat about what you're hoping to do and discuss how we can help.

It’s a different world (COVID-19)

The last weeks and months we've seen things go from concern to all out lock down across the country.  We understand the concerns and hope and pray that things will get back to normal soon. Cloud based VoIP services are ideal for situations like this, allowing the ability for your staff to work remotely while still being able to communicate with teammates and customers with out interruption.  For those businesses that might be struggling and haven't made the move to cloud VoIP services for their business, we're ready to help and get things moving for you quickly.  For urgent needs, we can typically have a solution in place to help with remote working needs the same day.  So if you know a business with these needs,...

Announcing Beta Access to VentureTel.app

We're excited to announce the beta availability of VentureTel.app - a web based app for sending and receiving SMS text messages with your business phone numbers, checking your voicemail and reviewing your call history. To start, use your same login credentials used for the VentureTel control panel (control.venturetel.co) at https://venturetel.app.  If you don't have these login details, reach out to your account administrator or start a support ticket with us at support.venturetel.co. Being a beta release of the app, there may be a few bugs or other minor issues, but we expect those to be pretty minimal.  We'd love your feedback and want to know of any issues or improvements you think we could make.  You can...

Debunking Common Misconceptions On Cloud Based VoIP

Voice over IP technology for business phone service has come a long way. As an alternative to regular telephones, VoIP allows the transmission of voice through the internet. This has made it cheaper for businesses to communicate with their branch offices. Also, it has helped businesses to keep in touch with clients at affordable rates. Thanks to advancement in technology, companies now have access to cloud-based VoIP services. Problem is few businesses are adopting the technology. This is because the existing systems are working. To help businesses – small, medium and large – adopt cloud-based VoIP services, we will be debunking the misconceptions surrounding this technology. Myth #1. Not secure Unlike traditional...

Today’s Business Phone System Options

Most people are used to the old fixed telephone system, for instance, the one found in your accountant’s office. A fixed telephone links users throughout the office using multiple connections such that a receptionist is able to receive calls, schedule appointments for callers or send calls to the right person. Fixed telephones are controlled by big boxes in the equipment room that is dusty, expensive, and outdated. Fixed telephones were very useful in the past decade but have today been phased out by VoIP which is more technologically advanced. Hosted VoIP service provides a win-win situation for both the company and its clients. A company gains a variety of ways to reach out to its clients such as social media,...

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If you are ready to stop worrying about your phones - and get seamless communication with your customers and your employees - contact us now.

Contact

1411 Falls Ave E, Suite 209
Twin Falls, ID 83301

Tel: 208.735.8999
Email: info@venturetel.net

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Twin Falls, Idaho
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