Author: Joel Eskelsen

Small Office Phone System Installation

Occasionally, it's fun to share about some of our installations and how making the move to RingMe.io's cloud VoIP service can save businesses and improve service levels.  Just about a month ago now, we finished up an installation, where like most clients, they were happy and excited to get the new phones and service installed, but you know clients are REALLY happy when they share with friends and colleagues and they did just that, and now we're busy working on boarding all their friends and business associates.  In this case, the reason for sharing wasn't just the savings they achieved, but because of RingMe.io's great customer service and no B.S. attitude!

Getting a Better Experience with VoIP

The voice over internet protocol (VoIP) has been in existence for over a decade, and yet still very effective.  It is rapidly spreading in the developing countries, where infrastructure is still inadequate, mainly because they have stuck to the traditional means of communication.  Currently there are some improvements in VoIP technology that are aimed at improving the experience of the users.  They are concerned with the interests of their customers, and thus have improved on the following factors: (more…)

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How to Beat the Top 5 VoIP Problems Without Tech Support

It's easy to spot and troubleshoot the most common VoIP problems you'll have without the support of tech professionals. Next time, before you reach for your phone and call the technical support services, first try these common ways to correct your VoIP services, which could save you time and money. (more…)

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VoIP Security: Is Your Provider Taking Your Security Seriously?

Everything online is subject to security issues that compromise businesses and users. As legitimate providers of popular services, hosted VoIP service providers have to be willing to deal with and eliminate security issues that are assaulting services provided- so that users like you know exactly what's happening, and how to best defend your small business VoIP service- who are often the ones who are impacted the most when security breaches occur- a common reality of the modern digital age. (more…)

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The Digital Edge: Why Businesses are Switching to Hosted VoIP Phone Services

In an effort to gain an edge and stay ahead of their competition, more and more businesses are switching from traditional phone systems to VoIP phone systems – and for good reason. VoIP phone systems – also known as cloud telecom or cloud VoIP – provide a number of benefits, and the increased demand for this service is evidenced in a study by InformationWeek Research, who looked at 280 companies and narrowed down the top motives for why these companies switched to VoIP business services. Included in the reasons why businesses switched over to more technologically advanced systems were the ability to reduce telecommunication costs and combine voice and data networks, the ability to utilize a system that is easier...

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What is a Hosted PBX or Cloud VoIP

A PBX is a software and hardware bundle which acts as a switchboard for a telephony system of a company. An IP PBX and a traditional PBX needs a new set of hardware to set up and also software to install. It also needs some training and life long maintenance. The total cost of ownership can be a bit high. A hosted PBX comes into play to help solve this issue. A hosted PBX is a system which stays in cloud and is reachable via an IP network over the internet. It is provided as a service by an operator that takes all the hassles of software, hardware and storage and provides only easy services to companies. In simple terms, the entire PBX system is hosted by the operator and the end company only uses it as a client thus...

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Advantages of Moving to a Hosted VoIP Service

When it’s time to install a new phone system, moving to a hosted VoIP service is the right decision for any type of business. You will get a much better system without the need for a lot of expensive equipment or any lengthy installation process. Phone system management becomes much easier too, when you choose a business VoIP service. With the Hosted PBX solution from RingMe.io there is no need for you to have a private branch exchange (PBX) installed on site. Choosing a business VoIP service means that you get all the same features that a traditional landline PBX can provide, but with a more convenient, reliable and money saving system. (more…)

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Merry Christmas

We wish you a very Merry Christmas and a prosperous and Happy New Year.  We look forward to an exciting 2015 with you!

Avoid Frustrating VoIP Problems With These Remedies

Did you know that your firewall may actually be a hindrance to clear, quality voice calls? You need both to run a business today. Without a firewall, you can’t protect your network, data and apps. Without high-caliber cloud or hosted VoIP service, you can’t communicate with colleagues and customers. When you think about it, it’s a bit like a dog chasing his tail. One of the primary reasons you have a firewall is to make sure calls get through safely and securely. Now it turns out that it can be the cause of calls that end up with one-way audio or are dropped altogether. VoIP technology for cloud and hosted services use SIP, or Session Initiated Protocol, to provide reliable, high-quality communications. To make...

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How to Manually Configure a Polycom IP Phone with RingMe.io

Locate the IP address of the phone. This can be done on the phone by the following: Press the Menu button, go to Status, press check button, go to Network, press check button, go to TCP/IP Parameters. press the check button, and the IP should appear along with other info. Open a web browser and type the IP address of the phone in the address bar. The default username/password is admin/456. After logging in, hover over Settings and select Lines. Expand Identification, Outbound Proxy, and Server 1 Under Identification enter the Display Name, Address, Authentication User ID, Authentication Password, and Label.  You should use your Device Username and Password. Under Outbound Proxy enter your SIP Server Address...

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