What is SIP ALG?

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SIP ALG (Application Layer Gateway) is a feature included in some routers and firewalls. It's intended to help with NAT traversal (allowing devices behind a router to communicate with the outside internet). Why SIP ALG is problematic for VoIP Although well-intentioned, SIP ALG implementations on many routers are flawed. They attempt to modify SIP (Session Initiation Protocol) packets, which are essential for setting up and managing VoIP calls.  This modification by SIP ALG often breaks core VoIP functionality, leading to issues such as: One-way audio (you can hear but not be heard, or vice-versa) Dropped calls Registration problems (phones unable to connect to the VoIP service) Inability to call certain...

How to Manually Configure a Polycom IP Phone with RingMe.io

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Locate the IP address of the phone. This can be done on the phone by the following: Press the Menu button, go to Status, press check button, go to Network, press check button, go to TCP/IP Parameters. press the check button, and the IP should appear along with other info. Open a web browser and type the IP address of the phone in the address bar. The default username/password is admin/456. After logging in, hover over Settings and select Lines. Expand Identification, Outbound Proxy, and Server 1 Under Identification enter the Display Name, Address, Authentication User ID, Authentication Password, and Label.  You should use your Device Username and Password. Under Outbound Proxy enter your SIP Server Address...

How to manually configure a Cisco SPA IP Phone with RingMe.io

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Find the IP address of your phone. To do so press the button that looks like a sheet of paper then "9" (on the dial pad). Open a web browser and type the IP address in the address bar. You will need to be logged in as administrator to make these changes. Click on Admin Login in the top right corner. Switch to "advanced" mode in the same location. To be able to make calls set up the SIP/Proxy info. Go to "Ext 1" section. Navigate to the "Proxy and Registration" section and fill the inputs with your servers information (keep in mind that, for a weird reason, "Proxy" is actually the SIP server and the "Alternate Proxy" is the backup SIP server; for our system you do not have to enter the "Alternate Proxy)....

How to create a new phone in RingMe.io Control Panel

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To add a new IP Phone or other SIP phone (i.e. softphone) to your RingMe.io account, login as an administrative user to the RingMe.io Control Panel.  From the menu on the left select Devices. To add a new device click the link "+ New Device" right below the Device List title. The minimum requirements to setup a new device are to complete the Basic Info tab and SIP Settings tab.  The MAC address and Phone Model information are important only if you are using RingMe.io's automated provisioner for provisioning your phone. The SIP settings are the username and password information, that will be required to connect your device to your RingMe.io service.  It is important that these details be as complicated as possible....

Manually Configuring Grandstream GXV3275 Phone with RingMe.io

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To log into the web interface of your phone, do the following. Find the IP address of your phone. Open a web browser and type the IP address of the phone into the address bar. Then go to the accounts tab and complete the forum [list list_style="darkGrayDot"]  Account name is a friendly name for your reference.  SIP Server was provided with your new account information at sign up. Contact support@tsicloud.com if you need assistance with this.  SIP User ID can be found on the device page in the RingMe.io portal under the device's SIP settings.  SIP Authentication ID is the same as the SIP User ID.  SIP Authentication Password can be found and reset in the same location as SIP Authentication ID. ...

How to manually configure a Yealink Phone with RingMe.io

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Find the IP Address of your phone by pressing the OK button. Open a web browser and input that IP address into the search bar. Default Username/Password is admin/admin After logging in click the accounts tab Account Activate (On), enter Label, Display Name, Register Name, User Name, Password, SIP Server and port, select enabled for outbound proxy, enter Outbound Proxy Server and port, select UDP, enter Backup Outbound Proxy Server and port, select disabled for NAT Traversal, enter *97 for Voice Mail, select enabled for Missed Call log if you wish, as in image. Click Confirm Go to Advanced, enter 60 for the Login Expire(seconds) and a unique port for the Local SIP Port  that is not 5060. Click Confirm ...

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