Business Texting: The Secret to Customer Happiness, Retention, and Success

Modern businesses can't afford to ignore the undeniable power of business texting. This communication channel offers a direct line to enhanced customer relationships, driving higher satisfaction and long-term loyalty. Business Texting: Why It's Essential for Your Business Phone Service Customers Demand Immediacy: Text messaging delivers the speed customers expect. Solve problems swiftly and eliminate the frustration of email delays and phone tag. Personalized Communication Wins: Texting adds a unique layer of personalization to your business phone service. Build rapport and trust with conversational, direct communication. Convenience is Key: Consumers want solutions on their terms. Enabling texting with...
VentureTel makes business VoIP easy and reliable.

Unlock the Power of Voicemail Transcription on VentureTel

If you're always on the go, listening to voicemail messages can be inconvenient or even impossible. That's where VentureTel's voicemail transcription feature comes in, transforming your voicemails into easily readable text. How to Access Your Voicemail Transcriptions There are two main ways to find your voicemail transcripts: VentureTel Web Portal: Log into your VentureTel account. Navigate to the "Voicemail" section. You'll see your voicemail transcripts displayed alongside the corresponding audio messages. Email Notifications: If you've enabled voicemail-to-email notifications, you'll find your voicemail transcripts conveniently included within the email body. Why You'll Love Voicemail Transcription ...

What is SIP ALG?

SIP ALG (Application Layer Gateway) is a feature included in some routers and firewalls. It's intended to help with NAT traversal (allowing devices behind a router to communicate with the outside internet). Why SIP ALG is problematic for VoIP Although well-intentioned, SIP ALG implementations on many routers are flawed. They attempt to modify SIP (Session Initiation Protocol) packets, which are essential for setting up and managing VoIP calls.  This modification by SIP ALG often breaks core VoIP functionality, leading to issues such as: One-way audio (you can hear but not be heard, or vice-versa) Dropped calls Registration problems (phones unable to connect to the VoIP service) Inability to call certain...

Today’s Business Phone System Options

Most people are used to the old fixed telephone system, for instance, the one found in your accountant’s office. A fixed telephone links users throughout the office using multiple connections such that a receptionist is able to receive calls, schedule appointments for callers or send calls to the right person. Fixed telephones are controlled by big boxes in the equipment room that is dusty, expensive, and outdated. Fixed telephones were very useful in the past decade but have today been phased out by VoIP which is more technologically advanced. Hosted VoIP service provides a win-win situation for both the company and its clients. A company gains a variety of ways to reach out to its clients such as social media,...
Business VoIP Phone Service

VoIP Phone Service vs. Traditional Business Phone Service

Voice communication has been detaching itself from PSTN and moving towards VoIP recently. As a fact, while many users do not pay close attention, they may be using VoIP since most service providers have invested in upgrading their services. Both enterprise and consumer VoIP have witnessed growth and do not seem like they will slow down anytime soon. However, an average consumer may not be in a position to comprehend the difference between VoIP and other phone services. In due time, VoIP will become the standard protocol for phone services; it is, therefore, imperative that people understand what VoIP is and why it is growing in popularity. Consumer enterprise VoIP is different from the rest in as far as pricing,...

6 Reasons Why You Should Update Your Office Phone System to VoIP

It’s surprising how many companies are still using outdated business phone systems. For instance, can you remember when your phone system was installed? Five or maybe ten years ago? Well, basing on the fact that you don’t clearly remember, that suggests it's probably time to upgrade. Most companies in the United States are still running on the basic technology powering the Private Branch Exchange (PBX). The same PBX that was in use at the White House during the era of President Nixon, when he used to communicate with other international leaders using his “Red Phone.” If you are still trying to figure out this reference, then that shows how outdated your business phone system is. There has been a lot of changes...

Is your phone system slowing your growth?

No matter what stage your business is in you work hard to stay above your competitors. To do this you need a solid business plan that covers all aspects of the business. There are some things to help create a solid plan. Your old phone system can be holding the company back due to the fees and lack of technology. When designing a business plan for 2017 look at how successful your phone system was the previous year. For example are employees able to effective communicate with each other from remote locations? Maybe there had to be additional phone lines added which disrupted the daily activity of the business. When a business is looking to expand they should not have to worry about their phone system. The phone...

Why a Cloud Phone System is Great For Your Small Business

Welcome to the age of the entrepreneur and small businesses. Opportunities arise in every corner, new doors are opening, and the business-minded people of the world are sure taking advantage of that. With the way technology continues to skyrocket, running a business is becoming more and more possible for many people. So you think you've got what it takes? You've got what the people want? Go for it. And while you're at it, check out a cloud based business phone service for your endeavors. What is VoIP? VoIP stands for "Voice over Internet Protocol" and is simply a phone service offered and used through the internet. This service is also referred to as a cloud phone system or internet based phone system. The purpose...

VoIP Lingo You Should Know

So you're interested in using a business phone service, but you don't know where to start? Are you confused by any terminology you might have seen? It may seem like there's a lot going on in the VoIP world, but it's very simple once you understand the basic terminology. Let's cover some lingo that will help you get started with business VoIP. VoIP: First, VoIP stands for "Voice over Internet Protocol". It may also be called things like "internet based phone system" or "cloud based phone system". Essentially, all this means is that it is a phone service that takes place over the internet. ATA: ATA stands for "analog telephone adaptor" and is the most common way to use a VoIP system. An ATA is an adaptor that...

A Brief History of VoIP

Everywhere we turn today, technology has made a new progression. From smart phones to smart watches and smart TVs, everything today is getting that technological smart touch. A progression currently gaining a lot of popularity is VoIP (Voice over Internet Protocol), also known as "cloud based phone service" or "internet based phone service". VoIP is a system that allows the user to make calls through an internet connection. VoIP's roots trace back to 1995 when a company called VocalTec created the InternetPhone. This software allowed two InternetPhone users to call each other over the internet through the computer's speakers and a microphone. In 1996, technology progressed to allow voicemails to be sent through...
  • 1
  • 2

Get In Touch

If you are ready to stop worrying about your phones - and get seamless communication with your customers and your employees - contact us now.

Contact

1411 Falls Ave E, Suite 209
Twin Falls, ID 83301

Tel: 208.735.8999
Email: info@venturetel.net

View our Privacy Policy

Locations

Twin Falls, Idaho
Boise, Idaho
Houston, Texas
Long Island, New York

*We Serve The Entire US & Canada*

SITEMAP

Follow us