Combating Spam Texting: VentureTel’s Zero-Tolerance Policy

Written on March 17, 2025.

In today's fast-paced digital world, text messaging has become a vital tool for businesses to connect with their customers. However, with this increased reliance on SMS communication comes the growing threat of spam texting. These unsolicited and often unwanted messages not only frustrate recipients but also damage the reputation of legitimate businesses and erode trust in the industry as a whole. The Damage of Spam Texting Spam texting can lead to a host of negative consequences, including: Customer Annoyance and Distrust: Receiving unsolicited text messages can be highly intrusive and lead to negative perceptions of the sending business. Reputational Harm: Businesses that engage in spam texting risk damaging...

Supercharge Your Teams Experience: VentureTel VoIP Integration

Written on March 5, 2025.

Do more with Microsoft Teams! VentureTel's new VoIP integration elevates your Teams collaboration and communication platform by seamlessly incorporating your trusted business phone service. Here's how it enhances your Teams experience: Unified Communication: Make and receive business calls directly within Teams, alongside your chats, meetings, and files. No more app switching or separate phone systems! Enhanced Mobility: Your business phone number goes where you go. Take calls on your laptop, desktop, or mobile device within Teams, staying connected wherever you work. Increased Functionality: Teams becomes your central hub for all communication, combining the power of collaboration tools with a robust...

Revolutionize Your Communication: Texting in Microsoft Teams with VentureTel

Written on February 20, 2025.

Get ready to transform how your business connects with customers! VentureTel is thrilled to announce a game-changing integration that brings the power of business texting right into Microsoft Teams. Now, you can seamlessly send and receive text messages with your customers, all within the familiar Teams environment. Why is this such a big deal? In today's mobile-first world, texting is the preferred communication channel for many customers. They expect quick responses, convenient updates, and the ability to connect with businesses on their own terms. By integrating texting into Microsoft Teams, VentureTel empowers your business to meet these expectations and elevate your customer experience. Here's how this integration...

Business Texting: The Secret to Customer Happiness, Retention, and Success

Written on March 27, 2024.

Modern businesses can't afford to ignore the undeniable power of business texting. This communication channel offers a direct line to enhanced customer relationships, driving higher satisfaction and long-term loyalty. Business Texting: Why It's Essential for Your Business Phone Service Customers Demand Immediacy: Text messaging delivers the speed customers expect. Solve problems swiftly and eliminate the frustration of email delays and phone tag. Personalized Communication Wins: Texting adds a unique layer of personalization to your business phone service. Build rapport and trust with conversational, direct communication. Convenience is Key: Consumers want solutions on their terms. Enabling texting with...

VentureTel makes business VoIP easy and reliable.

Unlock the Power of Voicemail Transcription on VentureTel

Written on February 27, 2024.

If you're always on the go, listening to voicemail messages can be inconvenient or even impossible. That's where VentureTel's voicemail transcription feature comes in, transforming your voicemails into easily readable text. How to Access Your Voicemail Transcriptions There are two main ways to find your voicemail transcripts: VentureTel Web Portal: Log into your VentureTel account. Navigate to the "Voicemail" section. You'll see your voicemail transcripts displayed alongside the corresponding audio messages. Email Notifications: If you've enabled voicemail-to-email notifications, you'll find your voicemail transcripts conveniently included within the email body. Why You'll Love Voicemail Transcription ...

Automatically engage missed callers via text

Written on October 21, 2020.

For small businesses (and big businesses too) inbound calls are potential new business so missing that call just means you're letting the competition have your customers. Nearly 80% of people won't leave a voicemail message while the open rate on a text message is nearly 98%. That's why we have VentureTel SMS automations. Imagine you're trying to find a new Dentist and so you go to google and search for the best local dentists, and start calling down the list. The first dentist no one answers (probably cause they are the best dentist and really busy) and it goes to voicemail, so you hang up (cause face it, you're part of that 80%) and call the next dentist on the list. Lucky for him he's only slightly less...

June 2020 VentureTel.app updates

Written on July 1, 2020.

Another month has passed, we're half way through 2020 and we've continued to improve on the VentureTel.app - This month mostly contains minor improvements and bug fixes, but we have added an admin feature in the app, where an account admin can see basic account statistics and manage phone number settings. We've improved automations, made some improvements to alerts for voicemail and sms messages, improved the login process and time out settings, and made several small improvements to SMS services and conversations views. Below is a listing of improvements and bug fixes in June; as always we look forward to your feedback and suggestions to continue to improve the way you communicate via text and voice with your customers,...

May 2020 Updates – BETA release of ‘Automations’

Written on June 4, 2020.

We're quite excited about this month's updates to VentureTel.app, with a number of improvements and features. Of the new features we're most excited about what we call 'Automations'. Automations are a set of rules that can be created to automate SMS messaging. This is the beta release with two features currently and we'd love your feedback and suggestions for improvements or other automations that you can think of. More details on automations below in the release notes and on support site. Here's the full list of new features in our May 2020 release. Automations (beta) Missed Call - When you miss a call from a potential client or patient they just skip ahead to your competitor. With the missed call...

Announcing Beta Access to VentureTel.app

Written on January 4, 2019.

We're excited to announce the beta availability of VentureTel.app - a web based app for sending and receiving SMS text messages with your business phone numbers, checking your voicemail and reviewing your call history. To start, use your same login credentials used for the VentureTel control panel (control.venturetel.co) at https://venturetel.app. If you don't have these login details, reach out to your account administrator or start a support ticket with us at support.venturetel.co. Being a beta release of the app, there may be a few bugs or other minor issues, but we expect those to be pretty minimal. We'd love your feedback and want to know of any issues or improvements you think we could make. You can...

Video Review of Grandstream GXP2160

Written on January 7, 2016.

A brief review and overview of the Grandstream GXP2160 6 line Enterprise IP phone. We like this SIP based IP phone for our small and mid sized business customers due to the 24 busy lamp field keys (BLF) as well as the 6 lines and conferencing features, in addition to the great audio quality.