Business Texting: The Secret to Customer Happiness, Retention, and Success

Written on March 27, 2024.

Modern businesses can't afford to ignore the undeniable power of business texting. This communication channel offers a direct line to enhanced customer relationships, driving higher satisfaction and long-term loyalty. Business Texting: Why It's Essential for Your Business Phone Service Customers Demand Immediacy: Text messaging delivers the speed customers expect. Solve problems swiftly and eliminate the frustration of email delays and phone tag. Personalized Communication Wins: Texting adds a unique layer of personalization to your business phone service. Build rapport and trust with conversational, direct communication. Convenience is Key: Consumers want solutions on their terms. Enabling texting with...

Debunking Common Misconceptions On Cloud Based VoIP

Written on December 4, 2018.

Voice over IP technology for business phone service has come a long way. As an alternative to regular telephones, VoIP allows the transmission of voice through the internet. This has made it cheaper for businesses to communicate with their branch offices. Also, it has helped businesses to keep in touch with clients at affordable rates. Thanks to advancement in technology, companies now have access to cloud-based VoIP services. Problem is few businesses are adopting the technology. This is because the existing systems are working. To help businesses – small, medium and large – adopt cloud-based VoIP services, we will be debunking the misconceptions surrounding this technology. Myth #1. Not secure Unlike traditional...

Why a Cloud Phone System is Great For Your Small Business

Written on November 21, 2018.

Welcome to the age of the entrepreneur and small businesses. Opportunities arise in every corner, new doors are opening, and the business-minded people of the world are sure taking advantage of that. With the way technology continues to skyrocket, running a business is becoming more and more possible for many people. So you think you've got what it takes? You've got what the people want? Go for it. And while you're at it, check out a cloud based business phone service for your endeavors. What is VoIP? VoIP stands for "Voice over Internet Protocol" and is simply a phone service offered and used through the internet. This service is also referred to as a cloud phone system or internet based phone system. The purpose...

Today’s Business Phone System Options

Written on November 6, 2018.

Most people are used to the old fixed telephone system, for instance, the one found in your accountant’s office. A fixed telephone links users throughout the office using multiple connections such that a receptionist is able to receive calls, schedule appointments for callers or send calls to the right person. Fixed telephones are controlled by big boxes in the equipment room that is dusty, expensive, and outdated. Fixed telephones were very useful in the past decade but have today been phased out by VoIP which is more technologically advanced. Hosted VoIP service provides a win-win situation for both the company and its clients. A company gains a variety of ways to reach out to its clients such as social media,...

VoIP Phone Service vs. Traditional Business Phone Service

Written on September 18, 2018.

Voice communication has been detaching itself from PSTN and moving towards VoIP recently. As a fact, while many users do not pay close attention, they may be using VoIP since most service providers have invested in upgrading their services. Both enterprise and consumer VoIP have witnessed growth and do not seem like they will slow down anytime soon. However, an average consumer may not be in a position to comprehend the difference between VoIP and other phone services. In due time, VoIP will become the standard protocol for phone services; it is, therefore, imperative that people understand what VoIP is and why it is growing in popularity. Consumer enterprise VoIP is different from the rest in as far as pricing,...

6 Reasons Why You Should Update Your Office Phone System to VoIP

Written on June 11, 2018.

It’s surprising how many companies are still using outdated business phone systems. For instance, can you remember when your phone system was installed? Five or maybe ten years ago? Well, basing on the fact that you don’t clearly remember, that suggests it's probably time to upgrade. Most companies in the United States are still running on the basic technology powering the Private Branch Exchange (PBX). The same PBX that was in use at the White House during the era of President Nixon, when he used to communicate with other international leaders using his “Red Phone.” If you are still trying to figure out this reference, then that shows how outdated your business phone system is. There has been a lot of changes...

Is your phone system slowing your growth?

Written on July 5, 2017.

No matter what stage your business is in you work hard to stay above your competitors. To do this you need a solid business plan that covers all aspects of the business. There are some things to help create a solid plan. Your old phone system can be holding the company back due to the fees and lack of technology. When designing a business plan for 2017 look at how successful your phone system was the previous year. For example are employees able to effective communicate with each other from remote locations? Maybe there had to be additional phone lines added which disrupted the daily activity of the business. When a business is looking to expand they should not have to worry about their phone system. The phone...

Why a Cloud Phone System is Great For Your Small Business

Written on March 14, 2017.

VoIP Lingo You Should Know

Written on February 1, 2017.

So you're interested in using a business phone service, but you don't know where to start? Are you confused by any terminology you might have seen? It may seem like there's a lot going on in the VoIP world, but it's very simple once you understand the basic terminology. Let's cover some lingo that will help you get started with business VoIP. VoIP: First, VoIP stands for "Voice over Internet Protocol". It may also be called things like "internet based phone system" or "cloud based phone system". Essentially, all this means is that it is a phone service that takes place over the internet. ATA: ATA stands for "analog telephone adaptor" and is the most common way to use a VoIP system. An ATA is an adaptor that...

RingMe.io Adds Video Calling to Comprehensive Business Calling Features

Written on October 19, 2016.

The team at RingMe.io is thrilled to announce the launch of a brand new cloud-based communication feature that will seamlessly roll into their current selection of offerings. Now, RingMe.io customers can take advantage of video calling to communicate with their customers, vendors, and more. Founded in 2013, RingMe.io offers a premier solution for small and mid-sized businesses looking for a budget friendly, comprehensive calling service. RingMe.io’s clients enjoy the company’s innovative communication strategies, which are focused on leveraging the cloud to deliver versatile, robust services. “RingMe.io’s small business phone services are all about affordability, security, reliability, and advanced technology,” said...

Business Texting: The Secret to Customer Happiness, Retention, and Success

Debunking Common Misconceptions On Cloud Based VoIP

Why a Cloud Phone System is Great For Your Small Business

Today’s Business Phone System Options

VoIP Phone Service vs. Traditional Business Phone Service

6 Reasons Why You Should Update Your Office Phone System to VoIP

Why a Cloud Phone System is Great For Your Small Business

VoIP Lingo You Should Know

RingMe.io Adds Video Calling to Comprehensive Business Calling Features

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