Did you know that your firewall may actually be a hindrance to clear, quality voice calls? You need both to run a business today. Without a firewall, you can’t protect your network, data and apps. Without high-caliber cloud or hosted VoIP service, you can’t communicate with colleagues and customers. When you think about it, it’s a bit like a dog chasing his tail. One of the primary reasons you have a firewall is to make sure calls get through safely and securely. Now it turns out that it can be the cause of calls that end up with one-way audio or are dropped altogether. VoIP technology for cloud and hosted services use SIP, or Session Initiated Protocol, to provide reliable, high-quality communications. To make...