by tsicloud | Feb 21, 2023 | Configuration, Hosted VoIP Services, Troubleshooting
SIP ALG (Application Layer Gateway) is a feature included in some routers and firewalls. It’s intended to help with NAT traversal (allowing devices behind a router to communicate with the outside internet). Why SIP ALG is problematic for VoIP Although...
by tsicloud | Jan 26, 2015 | Troubleshooting
It’s easy to spot and troubleshoot the most common VoIP problems you’ll have without the support of tech professionals. Next time, before you reach for your phone and call the technical support services, first try these common ways to correct your VoIP...
by tsicloud | Dec 16, 2014 | Cloud PBX, Troubleshooting
Did you know that your firewall may actually be a hindrance to clear, quality voice calls? You need both to run a business today. Without a firewall, you can’t protect your network, data and apps. Without high-caliber cloud or hosted VoIP service, you can’t...
