Business Texting: The Secret to Customer Happiness, Retention, and Success

Written on March 27, 2024.

Modern businesses can't afford to ignore the undeniable power of business texting. This communication channel offers a direct line to enhanced customer relationships, driving higher satisfaction and long-term loyalty. Business Texting: Why It's Essential for Your Business Phone Service Customers Demand Immediacy: Text messaging delivers the speed customers expect. Solve problems swiftly and eliminate the frustration of email delays and phone tag. Personalized Communication Wins: Texting adds a unique layer of personalization to your business phone service. Build rapport and trust with conversational, direct communication. Convenience is Key: Consumers want solutions on their terms. Enabling texting with...

Automatically engage missed callers via text

Written on October 21, 2020.

For small businesses (and big businesses too) inbound calls are potential new business so missing that call just means you're letting the competition have your customers. Nearly 80% of people won't leave a voicemail message while the open rate on a text message is nearly 98%. That's why we have VentureTel SMS automations. Imagine you're trying to find a new Dentist and so you go to google and search for the best local dentists, and start calling down the list. The first dentist no one answers (probably cause they are the best dentist and really busy) and it goes to voicemail, so you hang up (cause face it, you're part of that 80%) and call the next dentist on the list. Lucky for him he's only slightly less...

Is your phone system slowing your growth?

Written on July 5, 2017.

No matter what stage your business is in you work hard to stay above your competitors. To do this you need a solid business plan that covers all aspects of the business. There are some things to help create a solid plan. Your old phone system can be holding the company back due to the fees and lack of technology. When designing a business plan for 2017 look at how successful your phone system was the previous year. For example are employees able to effective communicate with each other from remote locations? Maybe there had to be additional phone lines added which disrupted the daily activity of the business. When a business is looking to expand they should not have to worry about their phone system. The phone...

Why a Cloud Phone System is Great For Your Small Business

Written on March 14, 2017.

Welcome to the age of the entrepreneur and small businesses. Opportunities arise in every corner, new doors are opening, and the business-minded people of the world are sure taking advantage of that. With the way technology continues to skyrocket, running a business is becoming more and more possible for many people. So you think you've got what it takes? You've got what the people want? Go for it. And while you're at it, check out a cloud based business phone service for your endeavors. What is VoIP? VoIP stands for "Voice over Internet Protocol" and is simply a phone service offered and used through the internet. This service is also referred to as a cloud phone system or internet based phone system. The purpose...

Business Texting: The Secret to Customer Happiness, Retention, and Success

Automatically engage missed callers via text

Why a Cloud Phone System is Great For Your Small Business

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